Are you a primary school teacher looking for your next challenge?

We build award-winning, affordable programmes in maths and English which help children feel confident about learning. Right now, we are recruiting a full-time, permanent School Success Advisor responsible for supporting teachers in schools where our resources are supporting learning.

We strongly welcome applications from every part of the community. We believe in making EZ Education a diverse and inclusive place to work for all.


About EZ Education

  • The founders are both teachers with over ten years’ classroom experience each – they live and breathe education. Within the company as a whole, more than a third of the team are qualified teachers.
  • We have four apps – two for English and two for maths. Parents can purchase a monthly subscription to either DoodleMaths or DoodleEnglish for their children or schools can purchase annual subscriptions – we deal with primaries and middle schools mostly.
  • We have been short-listed for all the major awards in our sector, this year we picked up Highly Commended at the Education Resource Awards.
  • We are based in the centre of Bath, in stunning offices with fabulous facilities including great kitchens, break-out space and shower. Breakfast cereals, Nespresso coffee, snacks and other perks are on offer.
  • We’re now a team of 30 people. This time last year, we were 23 and the year before, just 14. Our values are well-being, integrity, growth mindset, focus and education.

Please provide a written cover letter as to why you are applying for the position and what value you would bring to this role, along with your application and CV.

 

The role

Ensuring schools are on-boarded successfully, teachers are trained, IT technicians are supported and that schools get off to a superb start with our resources. Then, maintaining relationships to ensure good usage. You will also be responsible for up-selling and cross-selling products to existing customers.

 

Job responsibilites

You will be trained in these responsibilities so they are a guide to the role rather than a list of expertise. Further below you will find the knowledge and experience you require.

  • The founders are both teachers with over ten years’ classroom experience each – they live and breathe education. Within the company as a whole, more than a third of the team are qualified teachers.
  • On-boarding new school accounts following agreed processes to ensure the greatest possible chance of success.
  • Responding to queries from schools by email, on the phone and when necessary, in person.
  • Conducting webinars and onsite training with schools.
  • Maintaining and developing CRM tools for school accounts. Tracking school and pupil engagement. Providing relevant management information through a weekly analysis.
  • Building sales proposals for school leaders.
  • Providing feedback to the product team on what features will help to close new schools and/or are preventing deals from closing.
  • Staying informed about current trends in education.

 

Knowledge/Experience required

  • You must be a qualified teacher with at least two years’ teaching experience in the classroom (ideally primary as they form the majority of our school customers)
  • Clear and effective communication skills to liaise with the team and customers
  • Ability to quickly build strong relationships
  • Excellent attention to detail
  • Excellent interpersonal communication and negotiation skills
  • Love of architecting software solutions
  • Ability to organise own time effectively
  • Ability to motivate and advise others

 

Skills

  • Excellent communication skills on phone and in written email
  • Strong interest in education
  • Natural positive disposition – cheerful and friendly manner
  • Good with numbers
  • Interested in tech and familiar with apps, tablets and PCs
  • Organised record keeping – tracking your calls, emails and customers
  • Ability to deliver training via webinar and on-site

 

About you

  • You are sociable.
  • You are organised with the ability to track multiple accounts simultaneously.
  • You have excellent written English and pay attention to detail.
  • You are a problem-solver and take satisfaction in improving processes.
  • You are enthusiastic about education and keen to learn about our programmes.
  • You have at least two years’ experience in teaching.

 

Package

  • £23-29K basic + OTE
  • 25 days’ holiday + Bank Holidays
  • Flexibility in working – minimum three days in the office with the option of up to two days working from home
  • Pension
  • Subsidised gym membership at Fitness First
  • Great work space with lots of perks such as coffee, breakfast, snacks and bar

 

Applying for this job

Please submit the following to careers@ezeducation.co.uk for the attention of Emma Hall.

  • CV
  • Covering letter

The covering letter is really important to us as we want to understand why you are applying and what you think makes you right for our company. Applicants who don’t write a covering letter definitely won’t get an interview.

  • Deadline for application: May 26th 2021. If you are currently in a teaching role and need to give notice, please alert us so we can schedule early interviews.
  • Job Type: permanent, full-time
  • Salary: £23,000.00 to £29,000.00 year + OTE
  • Location: office-based in Bath min 3 days per week. Remote working possible up to 2 days per week
  • Start date: August 24th 2021

 

Diversity

Here at EZ Education, we have designed our products to support children around the world, from local schools to refugee camps. We know that our customers come from a range of backgrounds and we want our company to truly reflect the diversity that we see among the children who benefit from our technology. We know that we need people with different backgrounds, cultures and experiences to help us best support children’s learning. We strongly encourage applications from any member of the community, but especially BAME candidates.

 

Office address

8 Palace Yard Mews

Bath

BA1 2NH