DoodleLearning – Full Contract Information
Discovery Education Europe Limited
Last updated on 3 September 2026
1. Key Subscription Information
Subscription Prices and Terms
Monthly Subscriptions
| Subscription Type | Billing Period | Price Per Billing Period |
| DoodleMaths single child | Monthly | £7.99 |
| DoodleMaths family | Monthly | £12.99 |
| DoodleEnglish single child | Monthly | £7.99 |
| DoodleEnglish family | Monthly | £12.99 |
| DoodleBundle single child | Monthly | £12.99 |
| DoodleBundle family | Monthly | £16.99 |
Annual Subscriptions
| Subscription Type | Billing Period | Price Per Billing Period |
| DoodleMaths single child | Yearly | £69.99 |
| DoodleMaths family | Yearly | £119.99 |
| DoodleEnglish single child | Yearly | £69.99 |
| DoodleEnglish family | Yearly | £119.99 |
| DoodleBundle single child | Yearly | £119.99 |
| DoodleBundle family | Yearly | £159.99 |
Lifetime Subscriptions
| Subscription Type | Billing Period | Price Per Billing Period |
| DoodleMaths single child | One-time payment (non-recurring) | £179.00 |
| DoodleMaths family | One-time payment (non-recurring) | £329.00 |
| DoodleEnglish single child | One-time payment (non-recurring) | £179.00 |
| DoodleEnglish family | One-time payment (non-recurring) | £329.00 |
| DoodleBundle single child | One-time payment (non-recurring) | £299.00 |
| DoodleBundle family | One-time payment (non-recurring) | £429.00 |
Subscription Types
The following subscriptions grant access to the following products:
- DoodleMaths single child/family: full access to the DoodleMaths and DoodleTables digital programmes
- DoodleEnglish single child/family: full access to the DoodleEnglish and DoodleSpell digital programmes
- DoodleBundle single child/family: full access to the DoodleMaths, DoodleTables, DoodleEnglish and DoodleSpell digital programmes
Product Access
The DoodleLearning digital programmes are compatible with the following devices:
- Desktops
- Laptops
- Mobile phones (powered by Apple and Android)
- Tablet devices (powered by Apple, Android and Amazon)
If you experience any compatibility issues, please contact our support team.
- You will receive full access to the digital learning programmes included in your subscription from the date you start your subscription until the end of the current subscription period when cancelled.
Payment Methods and Terms
- Payment will be automatically taken via your selected payment method (credit card, debit card, Apple Pay or Google Pay). For auto-renewing subscriptions (monthly and annual subscriptions), payment will continue to be taken via the same payment method until the subscription is cancelled (see ‘How to Cancel a Subscription’) or the payment method is manually updated by yourself.
- If you start your subscription with a trial, your first payment (made at the end of your trial) will be at the full price outlined above, unless you have used a discount code.
- If you use a discount code, the discounted price for your subscription and how long your discount will last will be stated in your subscription confirmation email (received immediately after entering your payment details). You will be billed at the full price when your discount period comes to an end.
2. Consumer Rights (Plan-Specific and General Policies)
- Initial cooling-off period: all subscriptions (monthly, annual and lifetime) start with a 14-day cooling off period from the date your first payment is taken. Free trials before your first payment are excluded from the 14-day cooling off period, as no payment will be taken during your trial. You can cancel at any time during your trial.
- Renewal cooling-off period: for annual subscriptions only, additional 14-day cooling off periods apply after each renewal payment.
- Annual subscription autorenewal reminders: you’ll receive email notifications ten (10) and three (3) working days before each renewal payment.
- Monthly subscription autorenewal reminders: you’ll receive email notifications once every six months three (3) working days before your next payment. If you have used an offer, you’ll also receive an email reminder three (3) working days before your first full price payment (at the end of your discounted period).
Cancellation and Refund Policies
Monthly Subscriptions
You have the right to cancel your subscription at any point during your subscription. Such cancellation will take effect at the end of the current subscription term, and you will receive access to Doodle for the remainder of your subscription period.
If you cancel your subscription within 14 days of your first payment being taken and contact us, we will refund your most recent payment (honouring the initial cooling-off period).
We will make the refund without undue delay, and no later than 14 days after the day on which we are informed about your decision to cancel your contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have agreed otherwise. You will not incur any fees as a result of the reimbursement.
We do not provide refunds for monthly subscription cancellations outside of the initial cooling-off period.
Annual Subscriptions
You have the right to cancel your subscription at any point during your subscription. Such cancellation will take effect at the end of the current subscription term, and you will receive access to Doodle for the remainder of your subscription period.
If you cancel your subscription within 14 days of your first or any subsequent payment being taken and contact us, we will refund your most recent payment (honouring the initial cooling-off period and renewal cooling-off period).
We will make the refund without undue delay, and no later than 14 days after the day on which we are informed about your decision to cancel your contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have agreed otherwise. You will not incur any fees as a result of the reimbursement.
We do not provide refunds for annual subscription cancellations outside of the initial and renewal cooling-off periods.
Lifetime Subscriptions
If you cancel your subscription within 14 days of your payments being taken and contact us, we will refund your payment (honouring the initial cooling-off period).
We will make the refund without undue delay, and no later than 14 days after the day on which we are informed about your decision to cancel your contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.
A lifetime subscription is a one-time, non-renewing payment. You cannot cancel your subscription 15 days or more after purchasing your subscription, and we do not offer refunds if a cancellation is attempted 15 days or more after purchase.
3. How to Cancel a Subscription
Our monthly and annual subscriptions are auto-renewing. If you don’t cancel your subscription, your subscription will auto-renew for further one-month periods (if you have a monthly subscription) or twelve-month periods (if you have an annual subscription) until cancelled.
Lifetime subscriptions are one-time, non-recurring payments, and therefore cannot be cancelled after the initial cooling-off period (see section 2).
How to Cancel via the Parent Dashboard
For subscriptions purchased on www.doodlelearning.com:
- Log in to www.parents.doodlelearning.com
- Hover over My account and select Subscriptions
- Press Cancel subscription (or Cancel free trial if you’re within a trial period) in the blue box on the right-hand side of the screen
- The subscription will cancel at the end of the current payment period, an no further payments will be taken
How to Cancel via the Apple App Store
For subscriptions purchased on the Apple App Store:
- Go to Settings on your mobile device
- Tap on your Apple ID name at the top
- Tap on Subscriptions
- Under Active subscriptions, tap on the relevant Doodle subscription you wish to cancel and then tap Cancel subscription
- The subscription will cancel at the end of the current payment period, an no further payments will be taken
How to Cancel via the Google Play Store
For subscriptions purchased on Google Play:
- From your Android phone or tablet, open the Google Play Store
- Tap Menu in the left of the search bar, then Subscriptions
- Find the relevant Doodle app
- Tap Cancel Subscription
- Follow the onscreen instructions to cancel your subscription
- The subscription will cancel at the end of the current payment period, an no further payments will be taken
How to Cancel via Amazon
For subscriptions purchased on Amazon:
- From your Fire tablet device, access your Appstore Library
- Select Subscriptions
- On the relevant Doodle subscription click on Manage
- Untick auto-renew and click Save
- The subscription will cancel at the end of the current payment period, an no further payments will be taken
How to Cancel via Post or Email
Send us a notification in writing to:
The DoodleLearning Cancellation Team,
Discovery Education,
9 Palace Yard Mews,
Bath,
BA1 2NH,
UK
Alternatively, email hello@doodlelearning.com to let us your decision to cancel your subscription, including your details, the email address that your Doodle account is linked to, the product/s ordered, the date of ordering and your name and address.
Accessibility
If you require assistance with cancellation due to a disability or limited digital access, please contact us by phone or email. We will ensure your request is processed promptly.
4. Payment and Fees
Accepted Payment Methods
- Credit card
- Debit card
- Apple Pay
- Google Pay
- Amex
- Via phone call
Declined and Late Payments
If your chosen payment method is declined when taking a renewal payment, your subscription will be paused until your payment method is updated and a payment can be taken. There are no late payment consequences.
5. Contact Information
Company Address
Discovery Education,
9 Palace Yard Mews,
Bath,
BA1 2NH,
UK
Customer Support
- Help Centre: https://help.doodlelearning.com/en/
- Customer support chat service: Visit help.doodlelearning.com/en/ and click on the green circle icon in the right-hand corner of the screen to chat to our team via our live chat (or request a reply to be sent to you at a later time).
- Email: hello@doodlelearning.com
- Phone: 01225 220122 or if calling from outside the UK +44 (0)1225 220122
Complaints Procedure
If you have a complaint, please put your formal complaint in writing by email or letter, including as much detail as possible.
If you cannot put your formal complaint in writing, please contact us using the methods outlined above so we can document the complaint for you.
When contacting us, please let us know:
- Your name and contact details
- The aspect of our service you are complaining about
- How you would like matters to be put rights
We will then investigate your complaint and respond to you within 5 working days via the same method you used to contact us.
When responding, we will propose a solution to your complaint. If requested, we will provide a written outcome of our investigation.
If you are not satisfied with the outcome, please contact us again. We will arrange for a separate review of your complaint to take place and repeat the above steps.
Nothing in this complaints procedures affects your statutory rights.
Accessibility: If you require assistance with submitting a complaint due to a disability or limited digital access, please contact us by phone or email. We will ensure your request is processed promptly.
6. Important Notices
Regulatory Compliance
We are dedicated to ensuring full compliance with UK consumer law, including the Consumer Rights Act (2015), Consumer Contracts Regulations (2013) and the Digital Markets, Competition & Consumers Act (2024).
Key compliance measures:
- Transparent subscription terms: We provide clear pre-contract information, ensuring users understand pricing, renewal terms, and cancellation policies.
- Fair data handling: In line with GDPR and the UK Data Protection Act 2018, we securely process and store personal data, offering users control over their information.
- Consumer protection: We adhere to regulations preventing unfair trading practices, ensuring honest marketing and pricing.
- Easy cancellation & refunds: Our policies align with UK law, offering fair refund terms and straightforward cancellation options.
- Regulatory oversight: We continuously review our practices to meet evolving consumer protection standards.
For more information about your statutory rights, visit https://www.citizensadvice.org.uk/consumer/ or https://www.gov.uk/consumer-protection-rights.
For more details, please visit our Privacy Policy or GDPR Compliance Overview.
Terms & Conditions: https://doodlelearning.com/terms-and-conditions
Privacy Policy: https://doodlelearning.com/privacy-policy
